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If you are looking for support for our PokaTheme, this is the place!

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  • December 8, 2025 at 3:19 pm in reply to: Pokatheme GeoLocation Maxmind Database Error #19108
    Andy Nelson
    Participant

    I dont think they run support anymore despite every few months popping up and saying otherwise

    September 9, 2025 at 9:00 am in reply to: How to upgrade PokaThemeVersion: 3.4.7 to newest version? #19093
    Andy Nelson
    Participant

    You shouldn’t have a problem doing that – I do it all the time without any problems.

    June 27, 2025 at 2:43 pm in reply to: Poka Theme /feed/ Files no longer appear Help Please #19080
    Andy Nelson
    Participant

    Great thanks – it works now.

    June 24, 2025 at 12:05 pm in reply to: Poka Theme New Version 414 Download wrong? #19069
    Andy Nelson
    Participant

    Apparently it’s a conflict with the Poka theme itself! –

    Heres some help from my hosting company support who looked into it –

    You can provide them with the following error stac, as it could prove useful when troubleshooting and resolving the issue:

    2025-06-24 04:00:36.988234 [NOTICE] [2559076] [T0] [213.183.63.23:40832>87.97.241.154#APVH_newusasportsbook.com:443] [STDERR] PHP Fatal error: Uncaught Error: Failed opening required ‘/home/offshore/domains/newusasportsbook.com/public_html/wp-content/themes/pokatheme//inc/geolocation//integrations/integration.php’ (include_path=’.:/opt/remi/php80/root/usr/share/pear:/opt/remi/php80/root/usr/share/php:/usr/share/pear:/usr/share/php’) in /home/offshore/domains/newusasportsbook.com/public_html/wp-content/plugins/poka-geolocation/includes/bootloader.php:27\nStack trace:\n#0 /home/offshore/domains/newusasportsbook.com/public_html/wp-content/plugins/poka-geolocation/poka-geolocation.php(73): require_once()\n#1 /home/offshore/domains/newusasportsbook.com/public_html/wp-admin/includes/plugin.php(2387): include_once(‘…’)\n#2 /home/offshore/domains/newusasportsbook.com/public_html/wp-admin/includes/plugin.php(673): plugin_sandbox_scrape()\n#3 /home/offshore/domains/newusasportsbook.com/public_html/wp-admin/plugins.php(60): activate_plugin()\n#4 {main}\n thrown in /home/offshore/domains/newusasportsbook.com/public_html/wp-content/plugins/poka-geolocation/includes/bootloader.php on line 27\n

    June 24, 2025 at 11:42 am in reply to: Poka Theme New Version 414 Download wrong? #19068
    Andy Nelson
    Participant

    Hi,

    Yes, all good for the theme update now. Thanks, although I’m now having issues with the updated Poka Geolocation plugin, as it says – Plugin could not be activated because it triggered a fatal error.

    I have, of course, deactivated all my plugins to see if there was a conflict, but still can’t find the issue – any ideas, please, as to what to do next to make it work?

    Thanks,

    Andy

    January 24, 2024 at 4:38 pm in reply to: It Stil shows the OLd Twitter Logo? #18562
    Andy Nelson
    Participant

    Yes, it shows now – thanks!

    January 12, 2023 at 6:36 pm in reply to: Override reviews breadcrumb link won’t work for me #17487
    Andy Nelson
    Participant

    Okay thanks.

    Any ideas as to why in the Casino Ace Theme settings/ Visual settings/General the “Override reviews breadcrumb link” option wouldn’t work as in no pages come up it just says “the results could not be loaded”

    it’s the same in 2 of my sites.

    Thanks,

    Andy

    December 20, 2022 at 12:09 pm in reply to: Logo background color #17441
    Andy Nelson
    Participant

    That’s great – understood and working.

    Cheers,

    Andy

    December 17, 2022 at 1:48 pm in reply to: Logo background color #17435
    Andy Nelson
    Participant

    Hi,

    So if you go to the theme Casino Ace – Review – Affiliate fields – then Review Thumbnails – you can set the Logo background color so it fills the space – when I select the colour it doesn’t show.

    I’m thinking it’s defaulting to one of the Theme colours instead?

    So If I used any of the logos listed on this page https://bet1015.com/free-bets/ you can see the area around the logos isn’t filled in.

    As it’s actually an option to choose “Logo background color” I’m guessing somethings not working?

    Thanks,

    Andy

    • This reply was modified 3 years, 7 months ago by Andy Nelson.
    November 9, 2022 at 5:07 pm in reply to: Not able to add footer image #17334
    Andy Nelson
    Participant

    I went to add images in the Footer area under Customisation. Selected Add images then happened to go out and back in again and then they seemed to have appeared as working options to add a new image.

    Like a reboot of sorts I guess – anyway it worked for me so worth trying!

    Cheers,

    Andy

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