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  • #17450
    Gamblers Cafe
    Participant

    Hello,

    I purchased the Poka theme yesterday but I haven’t been successful in installing it.

    There’s always an error like “Could not copy file. pokatheme/taxonomy-lists.php”. Trying again, it says can’t copy another different file.

    Any help?

    #17451
    admin
    Keymaster

    Hello Emmanuel!

    Have you followed the instructions of our Documentation here?

    https://pokatheme.com/pokatheme-documentation/

    Normally you should just upload the pokatheme.zip file which is inside your main zip via the the WordPress Admin Panel.

    Could you try again? Or if you have already tried multiple times and you can’t figure it out send us an email at support@pokatheme.com because we will need to troubleshoot what’s wrong with your site.

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