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Home › Forums › PokaTheme support › Affiliate Links: Issue with Link Format

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  • May 14, 2024 at 6:03 pm #18871
    gagnstertiger@mail.ru
    Participant

    I am encountering an issue with the setup of affiliate links on my WordPress site. Specifically, when a user clicks on the “Play Now” button in our storefront, they are redirected to a URL formatted as follows:
    https://(domain name).com/go/(Affiliate key)
    However, upon redirection, users are met with a “Page Not Found” error message, displaying the following:
    “Oops! We couldn’t find the page that you’re looking for.
    Please check the address and try again.
    Error Code: 404”
    This issue is preventing users from accessing the intended destination through our affiliate links. I suspect there may be a misconfiguration or an issue with how the affiliate links are being processed or redirected.
    Could you please assist in resolving this matter? I would greatly appreciate any guidance or instructions you can provide to correct this issue with our affiliate link setup.
    Thank you in advance for your prompt attention and support.

    May 30, 2024 at 1:06 pm #18886
    admin
    Keymaster

    We need access to your website (you can send us credentials throught our contact form or a private reply) or screenshots of the Affiliate Links Edit Page

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