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Viewing 7 posts - 1 through 7 (of 7 total)
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    Posts
  • August 24, 2020 at 4:15 pm #10902
    TheTipTopFox
    Participant

    hi, have a slight problem,

    when i go into -Theme settings / Translations i only see a blank page with

    “No Custom Field Groups found for this options page. Create a Custom Field Group”

    instead of the options to edit the buttons on site.

    How do i fix this issue?

    Thanks

    August 24, 2020 at 4:26 pm #10905
    admin
    Keymaster

    Hi!

    If you have ACF installed as a separate plugin please deactivate it because it is already included in the theme.
    I believe this is why you don’t see the Translations page.

    August 24, 2020 at 4:34 pm #10908
    TheTipTopFox
    Participant

    i am running these plugins

    -AddToAny Share Buttons
    -Contact Form 7
    -One Click Demo Import
    -SG Optimizer
    -WP Retina 2x
    -Yoast SEO

    that is it, no ACF, unless its one of those? would one of these plugins be affecting it or have i broken something else?

    thanks

    August 24, 2020 at 4:59 pm #10913
    admin
    Keymaster

    No none of these plugins affect the Translations..
    It is very strange…
    Please send me a Dashboard account from your site in our email so I can check it.
    Also reference this topic in your email.

    August 24, 2020 at 6:31 pm #10922
    TheTipTopFox
    Participant

    dashboard account? sorry i dont know what this is. do you want a screenshot of my dashboard or an account set up so you can access the dashboard?
    sry not the most computer savvy
    thanks

    August 25, 2020 at 1:42 pm #10930
    admin
    Keymaster

    No problem!
    Please send us an administrator user account for your wp-admin in our email so we can check it.

    August 25, 2020 at 5:46 pm #10934
    TheTipTopFox
    Participant

    i

    • This reply was modified 3 years, 7 months ago by TheTipTopFox.
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