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Home Forums PokaTheme support Pokatheme GeoLocation Maxmind Database Error

Viewing 5 posts - 1 through 5 (of 5 total)
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  • #19016
    Lachlan
    Participant

    Hello, I am trying to setup geolocation in pokatheme.

    I added my MaxMind license key and tried to update the database manually and received an error saying:
    ‘Oops! GEOLite2 database update failed. Please try again or contact the plugin support.’

    In MaxMind when I generate a new license key, it provides me with one, but it has a note saying ‘New license keys will not work with legacy versions of our GeoIP Update program.’

    Any solutions to get this working?

    Thank you

    #19097
    Lachlan
    Participant

    Any updates on this?

    #19106
    Okaay
    Participant

    Is there a solution to this problem? I have the same problem, I can’t update the databases.

    #19108
    Andy Nelson
    Participant

    I dont think they run support anymore despite every few months popping up and saying otherwise

    #19112
    admin
    Keymaster

    We apologize for the delay in getting back to you.

    During the past period, our small team has been handling a high workload due to an increased number of custom website projects. As a result, some requests may take a bit longer to address. Please rest assured that we carefully log and track all reported issues and are actively working to resolve them in upcoming updates.

    We are currently aiming to release a new update before the end of the year, which will include several fixes and improvements. If you could bear with us a little longer, it would be greatly appreciated.

    Thank you very much for your patience and understanding. We remain at your disposal.

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