Hi,

I’m facing an issue with the FAQ system in PokaTheme while using WPML, and I need your help to find the correct shortcode.

The Problem with the FAQ Block:
When I use the native Poka FAQ block in Gutenberg, WPML does not link the translated FAQ correctly. Even if the FAQ post is fully translated, the block on the English page keeps pointing to the French FAQ ID (or vice versa). The dropdown selector in the sidebar doesn’t update based on the page language, making it impossible to manage translations via the WPML Translation Editor.

The Desired Solution:
Because the block isn’t WPML-compatible for ID switching, I want to use shortcodes to manually force the correct FAQ ID for each language.

The Issue with the Shortcode:
I’ve tried the shortcode mentioned in the documentation: [faq id=”XXX” title_el=”h3″], but it simply doesn’t work.

It either displays as plain text on the front-end.

Or it renders nothing at all.

What I’ve already tested:

Verified IDs (post=XXX).

Tried [faq], [poka_faq], [poka-faq].

Used a standard “Shortcode block” in Gutenberg.

My Questions:

What is the official, working shortcode for the latest version of PokaTheme to display a single FAQ by ID?

Is there a specific reason why the FAQ block doesn’t sync IDs automatically with WPML?

Environment:

PokaTheme Version: 4.1.6

WPML active.

Any help would be greatly appreciated as this is currently blocking my SEO localized pages!

Thank you !