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Home › Forums › Poka Review Plugin support › Big error after update

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • March 5, 2021 at 4:27 am #13007
    Daniel
    Participant

    I checked several times and there is a very big bug in the plug after the update.

    So in the column that shows the casino’s pluses after saving the pluses, they disappear after a while. At first I thought it was my mistake but I tried it on different sites / servers.
    The plugin is unusable with this error.

    March 5, 2021 at 5:15 am #13008
    Daniel
    Participant

    Oddly enough, saving any changes to the page in elemnetor deletes all entries in the table showing v2 (casino pros).

    March 5, 2021 at 10:33 am #13009
    admin
    Keymaster

    Hi Daniel,

    Do you mean that you try to update the field of “Pros” and you can’t?
    We did a few tests and we didn’t notice anything strange.

    Also I don’t understand the connection with Elementor because the “Reviews” post type doesn’t have frontend and only generates shortcodes so the issue with Elementor is on pages/posts or another CPT?

    March 5, 2021 at 5:03 pm #13021
    Daniel
    Participant

    This is what I do not understand.
    I fill in the PROS fields in the review, save, refresh the page and everything is fine. However, when I go to this page and save the smallest change in the elementer, most of the “PROS” fields immediately disappear from the review.
    Some stay.
    I know this is shortcode based and weird but that’s what happens on my site.
    Please help.

    March 5, 2021 at 5:17 pm #13022
    Daniel
    Participant

    Tried to do a completely new review and V2 tables. I wrote down everything was fine. I pasted it in the page and saved it with an element and everything disappeared, only the button itself was empty. Oddly enough, everything was deleted in the review section.
    This is only the case for table V2
    I would be grateful for help.

    • This reply was modified 3 years, 1 month ago by Daniel.
    March 5, 2021 at 5:40 pm #13024
    Daniel
    Participant

    Another strange thing is that when I save the page with an elementor even without the shortcode, all new entries in the review screen disappear (the old ones from before the update remain)

    March 5, 2021 at 6:26 pm #13025
    admin
    Keymaster

    Hi Daniel,

    What theme are you using? Also if you have ACF installed and active as standalone plugin please deactivate it.
    If the issue persists please send us your credentials to our email so we check it.

    March 5, 2021 at 8:46 pm #13026
    Daniel
    Participant

    Hi,
    Hello Elementor (clean theme)
    the problem persists.
    I just sent an email on the data form page.
    Thank you in advance for your help.

    March 8, 2021 at 10:23 am #13053
    admin
    Keymaster

    Let’s continue this discussion via email.
    I’m changing the topic to resolved.

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